Connector 365
Mail Experience Pro

Because every email counts.

Effective communication with customers, partners, and suppliers is essential to every business. But when it comes to daily document ouptut from Microsoft Dynamics 365 Business Central, many companies quickly run into limitations: standard layouts, manual processes, and a lack of flexibility make it difficult to maintain a professional appearence - and cost valuable time.

That's where Connector 365 Mail Experience Pro comes in. It's the modern solution for automated, personalized, and efficient document delivery - directly from Business Central.

With Mail Experience Pro, your email communication becomes as unique as your business. Whether you're sending quotes, order confirmations, delivery notes, or invoices, each message can be delivered in your preferred design and tone. You have full control over layout, language, recipients, subject lines, file names, and attachments—making every email a professional reflection of your brand.

A standout feature is the ability to assign templates to different report types—either globally or tailored to specific customers or vendors. The integrated job list provides full transparency, showing exactly which documents were sent, when, and to whom. You can also set up automated workflows with ease, such as batch invoice runs overnight.

Mail Experience Pro is fully multilingual and available both in the cloud (SaaS) and on-premises (*up to NAV2016). It’s easy to configure without any developer skills, offering maximum flexibility with minimal effort.

Mail Experience Pro

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Experience all features live – in a personal meeting with one of our solution consultants. Simply click, choose a time slot, and get started right away!

Features that make the difference

Recipient control directly from Business Central

Targeted control of recipients, CC and BCC addresses, and communication channels is handled directly from Business Central – automated, rule-based, and fully traceable. You specify who receives which documents, through which channel they’re sent, and whether additional recipients should be included. This ensures every message arrives exactly where it’s needed – transparently and efficiently. Ideal for companies with complex communication requirements.

Custom file names for your documents.

Customize file names for outgoing documents individually and dynamically—based on information such as document number, customer name, or date. This creates clear structures, improves retrievability, and ensures a professional appearance. The rules can be defined flexibly for each report or document type. Ideal for companies looking to combine organization, automation, and corporate identity.

Send documents automatically and in bulk.

Send your documents in batches through an automated workflow—completely without manual intervention. Whether invoices, order confirmations, or delivery notes, dispatch is scheduled, efficient, and fully traceable. In combination with other Connector 365 apps, not only can emails be sent automatically, but e-invoices can be delivered directly by mail and documents posted. This holistic optimization of your processes delivers maximum efficiency with minimal effort.

Attach invoices automatically to reminders

When sending reminders, the associated invoices are automatically added as attachments—completely without manual searching or matching. The feature detects which documents are being reminded and ensures they’re sent along immediately. This way, your customers receive all relevant information in one message, reducing follow-up questions and streamlining the reminder process.

Automatically include additional attachments on a schedule

Automatically include relevant additional documents such as terms and conditions, price lists, or product information in your emails—entirely without manual effort. Attachments can be defined flexibly at the report level, as a document attachment, or even at the document-line level, and added rule-based during dispatch. Additionally, certain documents can be attached on a schedule only when they are current or relevant—for example, after updated terms and conditions. This keeps your communication complete, context-sensitive, and always up to date.

Automatically generate context-aware subject lines

Design subject lines for outgoing emails dynamically and individually—based on information such as document number, customer name, language, or document type. This way, recipients immediately recognize the content and context of the message, making communication clearer and more professional. Subject lines can be flexibly defined per report and generated automatically, without any manual intervention. Ideal for companies that value structured and understandable customer communication.

Flexibly and contextually control report layouts.

Automatically select the appropriate layout for your reports—based on language, company, customer, document type, or other criteria. This lets you use different designs for various brands, countries, or business units without any manual intervention. The rule-based selection is carried out directly in Business Central, ensuring a consistent, professional appearance in every situation. Ideal for companies with diverse document design requirements.

Multilingual & extensible on demand

All features can be used entirely multilingual – ideal for internationally operating companies with diverse requirements. Whether dynamic subject lines, individual file names, targeted recipient control, or automated attachments: communication from Business Central becomes clear, efficient, and professional.

The solution offers a wide range of customization options directly in the standard interface – completely without developer expertise. Even complex requirements can be mapped flexibly through configurations and events. This keeps the solution updatable while remaining highly individualized.

Deployment is especially powerful in combination with other Connector 365 apps: whether document output, e-invoicing, or archiving – the modules work seamlessly together to create an end-to-end automated process chain. And as long as third-party apps adhere to the standard, Mail Experience Pro can be used without any issues.

With one click to the solution – test now!

Our Mail Experience Pro is available both as SaaS and On-Premises and can be tried out immediately:

For SaaS users: the app is available on Microsoft AppSource and can be tested in the sandbox environment without any restrictions. Those who want to deploy the solution directly in the production system even have 30 days to test it in live operation—completely without prior licensing.